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Returns Policy

Duke & Dexter offers free returns and exchanges on all orders.

In the event that you are not completely satisfied with your order we will be happy to offer you a full refund. In order to do this the item(s) must be in a new and unworn condition with no marks and all packaging intact. We cannot accept any used items and any such items will be returned to the purchaser. We are unable to offer a refund on any bespoke shoes as these have been made to your specification.

Unsuitable items will only be refunded when returned within 14 days of receipt. Returns received after the 14 day time frame will only be accepted at the discretion of Duke & Dexter. All correctly returned items will only be credited to the account from which the original purchase was made, less any taxes, delivery or import duties incurred in delivery.

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Duke & Dexter announced for 2017 Walpole Brands of Tomorrow

Duke & Dexter are proud to announce they have been selected for the 2017 Walpole Brands of Tomorrow programme. The brands, described as ‘trailblazing innovators paving the way for generations to come’ were revealed on Tuesday 24th January.

Walpole- The association for British luxury brands, seeks to support emerging talent across some of Britain’s finest luxury brands. Since its start in 2007, Walpole's Brands of Tomorrow scheme has helped over 85 emerging British luxury brands which have gone on to become international successes in their respective areas, such as Charlotte Olympia, Oliver Sweeney, Agent Provocateur, Lily and Lionel, Thomas Pink, and Miller Harris.
Jonathan Heilbron, Chairman of the Walpole Brands of Tomorrow programme, Walpole Board Director and CEO of Thomas Pink commented: ‘The Class of 2017 is a group of superb talent who we cannot wait to work with over the next twelve months, alongside a team of some of the luxury industry’s very best brains. These brands, designers and craftspeople are leading the way for the future of luxury and to be able to give all of them the opportunity to grow and develop through such a unique platform is a huge honour.’
We look forward to working closely with Walpole over the next year and the exciting opportunities it will bring.