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Returns Policy

Duke & Dexter offers free returns and exchanges on all orders.

In the event that you are not completely satisfied with your order we will be happy to offer you a full refund. In order to do this the item(s) must be in a new and unworn condition with no marks and all packaging intact. We cannot accept any used items and any such items will be returned to the purchaser. We are unable to offer a refund on any bespoke shoes as these have been made to your specification.

Unsuitable items will only be refunded when returned within 14 days of receipt. Returns received after the 14 day time frame will only be accepted at the discretion of Duke & Dexter. All correctly returned items will only be credited to the account from which the original purchase was made, less any taxes, delivery or import duties incurred in delivery.

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Duke & Dexter Flagship Store Grand Opening

D&D Flagship store opening | Seven Dials

Duke & Dexter have just opened their flagship store, located on Earlham Street, Seven Dials- Covent Garden.

 

The store showcases our latest collections, alongside in store exclusives. The rear of the store features a lounge area and coffee bar, where customers are warmly invited to relax and enjoy a complimentary coffee whilst they browse. 

 

The lounge includes a wall montage, highlighting the brand’s journey from our campaign imagery to our celebrity clients, including the likes of Ryan Reynolds, Jonah Hill and Eddie Redmayne accepting his Oscar Award in 2015. We have also partnered with Sheffield based Buckshot Coffee Company- a testament to our Sheffield heritage, where all D&Ds are handmade.

 

Due to the success of our bespoke service, the store will feature its very own Bespoke Bar. Customers are able to design a completely personalised pair of shoes from start to finish, including the option to have their initials or motifs embroidered. The bar will also showcase the brand’s upcoming collaboration with bespoke shoe artist Daniel Cordas, where his unique and intricate hand- painted designs will be on display.