Duke & Dexter offers free returns and exchanges on all orders.
In the event that you are not completely satisfied with your order we will be happy to offer you a full refund. In order to do this the item(s) must be in a new and unworn condition with no marks and all packaging intact. We cannot accept any used items and any such items will be returned to the purchaser. We are unable to offer a refund on any bespoke shoes as these have been made to your specification.
Unsuitable items will only be refunded when returned within 14 days of receipt. Returns received after the 14 day time frame will only be accepted at the discretion of Duke & Dexter. All correctly returned items will only be credited to the account from which the original purchase was made, less any taxes, delivery or import duties incurred in delivery.
Duke & Dexter is a British born footwear label, specialising in premium loafers for those who appreciate modern, functional and spirited apparel.
Designed in London and handcrafted in England, we choose to innovate the conventional whilst working off traditional styles, through offering an array of colours, textures, prints and motifs, while never faltering on exceptional comfort to accommodate a contemporary lifestyle.
Since launching in 2014, we have received international recognition, selling to over 100 countries worldwide, alongside reputable retailers in the UK including Liberty’s, Fenwick and Selfridges and Harrods this year.
We are hugely fortunate to have a credible celebrity client base, including the likes of Justin Timberlake, Ryan Reynolds, Eddie Redmayne, Poppy Delevingne, Tinie Tempah and Tyson Beckford, who over the years have helped cement Duke & Dexter’s position as a leading loafer label.
Handmade In England
Wanting to support the masterful techniques dedicated to British craftsmanship, each Duke & Dexter shoe is handmade in Sheffield, England. We believe that on top of exceptional quality, there is a unique charm and authenticity that comes from traditionally handcrafted products.
Over 80 years old, the family run factory prides itself on combining deep-rooted skills with precision and care, to ensure all products are crafted to the highest standard. Materials are carefully sourced and and selected of the finest quality, using a rich array of fabrics from canvas and linen to leather and suede. As a global brand, inspiration for our colours, patterns and motifs come from all around the world.
Durability and comfort remain at the brand's core, and the padded inner lining and compounded sole lend themselves to a contemporary lifestyle. The attention given to each shoe at every step of the process is apparent in the finished product, which is then complemented with a 'Handmade in England' on the sole as stamp of authenticity.