Shipping
To ensure delivery before Christmas, order by:
| UK |
|
| Europe* |
|
|
|
|
*Express shipping option only
Our shipping rates are listed below.
| Destination | Service | Carrier | Cost |
| UK |
Standard - 2 Working Days |
EVRi | Free on orders £100+ |
| UK |
Express - Next Working Day* |
DHL | £10 |
| UK | Standard - 2 Working Days | EVRi | £5 on orders under £100 |
| USA | Economy - 4-6 Working Days | Royal Mail | Free on orders $280+ |
| USA | Express - 1-2 Working Days | DHL | $20 |
| USA | Economy - 4-6 Working Days | Royal Mail | $10 on orders under $280 |
| Europe | Economy - 3-5 Working Days | Royal Mail | Free on orders €250+ |
| Europe | Standard - 3-5 Working Days | Royal Mail | €10 on orders under €250 |
| Europe | Express - 1-3 Working Days | DHL | €20 |
| Rest of World | Standard - 3-5 Working Days | Royal Mail | Free on orders £250+ |
| Rest of World | Standard - 3-5 Working Days | Royal Mail | £15-£25 depending on location on orders under £250 |
| Rest of World | Express - 1-3 Working Days | DHL | £25 |
*To ensure your order is eligible for next day shipping, please order before 12pm GMT.
In most cases, a signature will be required upon delivery.
Please note, no orders will be processed or shipped on UK bank holidays or weekends.
Excludes custom orders.
Duties
If you are ordering from outside of the UK you may have to pay import tax and duty charges.
DUKE + DEXTER are not liable for any import tax or duty charges issued by your country's national import office. Such charges are issued to the recipient and are not controlled by DUKE + DEXTER in any way.
Import taxes and taxes vary from country to country and they depend on the value of your order. If in doubt please consult your country's governmental or national import office website for further information.
Please note, if any item is refused at customs it can take up to 15 working days to be received back to us. As per our returns terms and conditions, refunds are executed once the product has been received back to our warehouse.