CUSTOM FAQs
About 1OF1
Shoes:
Tier 1 – Small initials or image on the side of the shoes - £400 / €450 / $500 including the shoes.
Tier 2 – Larger block print design eg: logos, large letters, simpler designs - £550 / €650 / $700 including the shoes.
Tier 3 - Highly detailed design with as many colours as needed - £750 / €850 / $950 including the shoes.
Tier 4 – Highly detailed design, with as many colours as needed, covering up to the full vamp of the shoe - £950 / €1200 / $1200 including the shoes.
Cardholders:
Tier 1 - Initials/ Lettering - £200 / €250 / $230
Tier 2 - Simple illustration - £250 / €320 / $270
Tier 3 - Detailed illustration - £350 / €400 / $340
Wallets:
Tier 1 - Designs featuring small initials on 2 sides of the wallet - £300 / €350 / $340
Tier 2 - Simple illustration on 2 sides of the wallet - £350 / €400 / $390
Tier 3 - Detailed designs on 2 sides of the wallet - £400 / €475 / $460
Tier 4 - Detailed design covering all 4 sides - £450 / €550 / $520
All prices include worldwide shipping.
We can offer bespoke hand-painted designs on any of our shoe styles and cardholders, the choice is yours!
Whether on the sides, back, or anywhere across the front, our artist can hand paint your design anywhere on your chosen D+D shoes. Our artist can paint on any of our shoes, whether leather or suede.
Our artist cannot paint on the rattan material of our rattan shoes or directly over prints.
Katie is our in-house artist, with a background in Illustration and Fine Art and has been creating work for individual customers for the past 5 years.
Katie will work with you from your initial enquiry, through to the design, at which point she will begin the hand-painting of your design. Once they are fully hand-painted and sealed with a protective varnish, they are ready to be shipped to you.
If you have any other questions please email katie@dukeanddexter.com.
Leather: Once completed, each of our hand-painted pairs is sealed with a protective varnish to ensure the paint is completely secure and to add durability and water resistance. Please keep them in a cool, dry place and we recommend using a shoe-tree or stuffing the toes so that they hold their original shape well.
You can find more information on caring for your shoes here.
Suede: The paintings will have been sealed with a specific varnish that protects them from any water spills, rain etc. There is no need to protect them yourself once you receive the shoes but if you decide to apply any suede protector or cleaning product to the suede, please ensure to cover the painted area before applying to the rest of the shoe. Please keep them in a cool, dry place and we recommend using a shoe-tree or stuffing the toes so that they hold their original shape well.
Cardholders: Please do bear in mind that like any artwork, this is still delicate, so we do recommend keeping the cardholder in a cool, dry place when it is not being used.
1OF1 Orders
During busy periods, there is approximately a 6-week lead time for completion of painted shoes and accessories. If you would like to discuss the lead time, please contact our artist directly who will be happy to help: katie@dukeanddexter.com
If you are purchasing a tier 1 design, such as lettering, whilst our artist is at the pop-up event, it may be possible for our artist to complete these whilst you wait. Our artist will liaise with you directly at the pop-up at the time of your purchase.
If you are purchasing a custom design at the pop-up when our artist is not there, please do feel free to email Katie directly to discuss your design and lead time: katie@dukeanddexter.com. All tier 2, 3 and 4 designs will be subject to the usual 6 week lead time.
We offer free worldwide shipping for all of our custom hand-painted shoes and accessories.
All custom shoes and accessories are non-refundable and non-exchangeable once they have been created. It is the customer's responsibility to provide the correct design and shoe size information before the design is created.
Unfortunately, it isn’t possible to change your order once our artist has begun the creation of your hand-painted shoes or accessory. If your custom order has not yet been painted by our in-house artist, please contact Katie directly at katie@dukeanddexter.com for any amendments you would like to make. Once our artist has begun painting, designs cannot be amended.
Please note that all custom shoes are non-refundable and non-exchangeable once they have been created.