Free exchanges and returns on all full price orders.
In light of the current circumstances, we have extended our returns period to 60 days. As always, our team will ensure your returns & exchange processes are as simply and easy as possible.
If you need to return your D+Ds then please complete our returns request form. Our team will check your request and get back to you shortly.
Please note that item(s) must be in a new and unworn condition; with no marks and packaging intact. We cannot accept any used items and any we receive will be returned to the purchaser at their cost.
- Custom sizes and bespoke pairs which cannot be returned
- We are unable to offer a refund on any bespoke pair, as these are made to your specification
- And any items bought at a discounted price of 20% or more can be exchanged (in line with conditions above) but we cannot offer to refund
Returns policy for items bought in sale.
To return any item bought during a sale (20% off), use our returns request form within 14 days of receipt, to let us know. We’ll send information on next steps but please note the following, in addition to our general return conditions:
- We don’t offer free returns on items bought in the sale
- You are responsible for arranging, paying for and posting items bought in the sale back to our UK address
- Any items purchased at a discounted price of 20% or more are eligible for an exchange only
- If you don’t want to exchange the items, or the items you want are no longer available, you will be refunded via store credit only
- If you haven’t purchased from us before, please do use our sizing chart before purchase