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Returns Policy

Duke & Dexter offers free returns and exchanges on all orders.

In the event that you are not completely satisfied with your order we will be happy to offer you a full refund. In order to do this the item(s) must be in a new and unworn condition with no marks and all packaging intact. We cannot accept any used items and any such items will be returned to the purchaser. We are unable to offer a refund on any bespoke shoes as these have been made to your specification.

Unsuitable items will only be refunded when returned within 14 days of receipt. Returns received after the 14 day time frame will only be accepted at the discretion of Duke & Dexter. All correctly returned items will only be credited to the account from which the original purchase was made, less any taxes, delivery or import duties incurred in delivery.

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Stockists

We are currently looking to partner with new retailers across the globe. Please contact hugh@dukeanddexter.com and jennifer@dukeanddexter.com for more information.

A wide selection of D&D's official stockists are listed below but please note this varies according to season, so please be sure to email: info@dukeanddexter.com in order to receive the latest stock count.

Europe

UK



Duke & Dexter Flagship Store
16 Earlham St, Seven Dials, Covent Garden, London WC2H 9LN
020 7836 3063

 

 


Fenwick - Bond Street

63 New Bond Sreet, London W1A 1RQ
020 7629 9161



 


Liberty London
Regent Street, Soho, London, W1B 5AH
020 7734 1234

Crofton & Hall
4 The Stables, Levens Hall,
Levens, Cumbria, LA8 0PD
www.croftonandhall.com
07399 510318
info@croftonandhall.com 

 

Netherlands

 

Dress Like Carlos
Rozengracht 104, 1016 NG Amsterdam.
info@dresslikecarlos.nl

 

 

  

Middle East

Bahrain

Tilly's Closet
Barbar 518, Jawad Dome, Bahrain. +97317162594
tillys.closet@jawad.com

Tillys Concept
Store 201, Seef Mall, Manama, Bahrain. +97317008471
tillys.closet@jawad.com 

 

Dubai

Debonair Online

www.debonaironline.com/en/shop/

 

 

Israel

BLUE
Grand Kenyon, Haifa

Asia

India

 

India
Heel & Buckle
Mumbai
www.heelandbuckleluxury.com

 

Phillippines

 

Stobz
www.stobz.com
support@stobz.com

Indonesia

 

RSA Indonesia

Japan

 

Balance Style
3 Chome-41-5 Sendagaya, Shibuya-ku, Tōkyō-to 151-0051, Japan
yuka@blmt.jp

 

South Korea

 

DW Korea

 

North America

United States


 

Fervor Bay
support@fervorbay.com

Blue One

www.shopblueone.com

Canada

 

Freeds
1526 Ottawa St.
Windsor, Ontario
CANADA
N8X 2G5
www.freeds.com

Central America

Mexico

 

Mauricio Clark
contacto@wandcompany.com.mx

 

Jamaica

 

Vision Boutique
www.visionboutiqueja.com