Shipping
All D+D orders are fully tracked. You can view our full shipping policy below.
| Destination |
Service |
Carrier |
Cost |
| UK |
Standard - 2-3 Working Days |
Royal Mail |
Free on orders £200+ |
| UK |
Standard - 2-3 Working Days |
Royal Mail |
£5 on orders under £200 |
| UK | Express - 1-2 Working Days | Royal Mail | £7 |
| UK | Express - Next Working Day* | DHL | £12 |
| Northern Ireland | Standard - 2-4 Working Days | Royal Mail | Free on orders £200+ |
| Northern Ireland | Standard - 2-4 Working Days | Royal Mail | £5 on orders under £200 |
| USA |
Standard - 3-5 Working Days |
UPS, FedEx | Free on orders $500+ |
| USA |
Standard - 3-5 Working Days |
UPS, FedEx |
From $10 on orders under $500 |
| USA |
Express - 1-2 Working Days* |
UPS, FedEx |
$25 |
| Europe |
Standard - 3-5 Working Days |
FedEx |
Free on orders €400+ |
| Europe |
Standard - 3-5 Working Days |
FedEx |
€10 on orders under €400 |
| Europe |
Express - 1-2 Working Days* |
FedEx |
€20 |
| Rest of World |
Standard - 4-6 Working Days |
Royal Mail, Spring |
Free on orders £250+ |
| Rest of World |
Economy - 4-6 Working Days |
Royal Mail, Spring |
£15 - £25 depending on location on orders under £250 |
| Rest of World |
Express - 1-3 Working Days* |
UPS, DHL |
£25 |
*To ensure your order is eligible for next day shipping, please order before 11.30am GMT. In most cases, a signature will be required upon delivery.
Please note, no orders will be processed or shipped on UK bank holidays or weekends. Excludes custom orders.
Royal Mail have recently updated their service, whereby all orders are opted in to allow delivery to a Safe Place. If you do not want your parcel delivering to a Safe Place, please download the Royal Mail app and 'OPT OUT' for future deliveries. You can also specify you preferred Safe Place on the Royal Mail app.
Due to the current situation in the Middle East, export traffic to these destinations listed below are likely to be affected: Iran, Israel, Iraq, Qatar, UAE, Kuwait, Bahrain, Jordan, Saudi Arabia, Oman.
Some shipments transit through impacted areas, and as a result, you order may experience delays. The situation may change at short notice.
We cover duties and taxes to all European countries and USA.
If you are ordering from anywhere else, you may have to pay duties.
DUKE + DEXTER are not liable for any import tax or duty charges issued by your country's national import office. Such charges are issued to the recipient and are not controlled by DUKE + DEXTER in any way.
Import taxes and taxes vary from country to country and they depend on the value of your order. If in doubt, please consult your country's governmental or national import office website for further information.
Please note, D+D are not liable for any issues when delivery has been refused or an order has been refused at customs. Please allow up to 45 days for the return to be received back to us. As per our returns Terms & Conditions, refunds are executed within 10 working days once the product has been received by our warehouse.