Black Friday 2024 FAQs
When does the Black Friday Sale start?
Our Black Friday sale starts at 18:00GMTThursday
Early Access will start at 12:00GMT on Thursday 28th November 2024.
How do I get Early Access to the sale?
You can get early access by signing up to our preview mailing list here.
What is going to be included?
Everything. We are offering up to 50% off sitewide, for four days only.
This is your only chance to get bestselling styles for less.
And once they’re gone, they’re gone.
I’ve never shopped with DUKE + DEXTER before and I’m unsure of sizing.
Every product has a dedicated size guide linked to from the product page which we recommend you read prior to the launch so you know which size you need to buy.
Can I return items bought in the sale?
Yes, any items purchased over Black Friday can be returned, subject to our usual returns policy as outlined here.
We are also extending our returns period so you can buy as gifts and still be able to return if required by 15 January 2024.
Which payment methods do you accept?
We accept all major payment methods and also offer Klarna, PayPal and Apple Pay in certain regions. All relevant payment options will be displayed to you during checkout. You can also redeem gift cards should you have them.
Will there be any other discounts?
No other discount will be valid during the sale.
Can I cancel / change my order?
Due to significantly inflated order volume, we will not be able to amend orders once they are placed. If you need to return it after it has been sent to you, you will be able to do so in line with our returns policy.
Will express shipping be available?
Yes. Express shipping options will be available in checkout and any orders placed before 12:00 GMT will be shipped out that same day and will arrive in line with the times outlined during checkout.
Can't wait?
Black Friday is our way of thanking our family for all their support this year. Sizes and styles will sell out quickly, so if you can't wait or don't want to risk missing out you you can use code KEEN15 between now and 23:59GMT on Tuesday 26th November for 15% our core collection. You're welcome.
If you have any further question, please email info@dukeanddexter.com and our team will be sure to help you.